eCommerce Delivery Manager

London, England, United Kingdom

Description

Tryzens deliver e-commerce IT services based on a variety of delivery methodologies. The Delivery Manager (DM) is accountable for the delivery of all Tryzens services to clients post-launch. The DM is responsible for the range of services defined in client’s contracts and the delivery of these services within the Service Level Agreements (SLAs) for each client where appropriate.

The DM plays a vital role acting as the primary point of contact for the client and is responsible for delivering all project road-map work as well as being accountable for any support elements of ongoing service contracts, including incident and problem Management, monitoring, and more.


KEY RESPONSIBILITIES:

Client engagement:

Project Delivery:

Service delivery:


Requirements

Essential Skills & Experience

Desirable Skills & Experience:

Desirable Candidate Profile:

Benefits

Relaxed working environment, forward thinking company with growth prospects, great location in London, 25 days annual leave per year, Friday treats, massages, and breakfast provided.

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